Ernestina Castanon

• Assisted customers in selecting jewelry and watches, providing personalized recommendations based on preferences.
• Operated cash register, processed transactions accurately, and maintained balanced drawer throughout shifts.
• Maintained organized displays of merchandise to enhance customer experience and drive sales.
• Collaborated with team members to achieve daily sales targets and improve overall store performance.
• Educated customers on product features, benefits, and care instructions to ensure informed purchasing decisions.
• Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction and loyalty.
• Participated in inventory management by tracking stock levels and assisting with restocking efforts as needed.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.

•customer service

•Sale Representative