Ernita Allen
Greensboro,NC
Summary
Results-driven professional with experience at USPS, excelling in customer satisfaction and cash management. Demonstrated ability to enhance service delivery through effective communication and organizational strategies. Proven track record in training new staff and optimizing workflows, ensuring timely processing and compliance with safety standards. Strong multitasking skills contribute to operational efficiency.
Overview
12
12
years of professional experience
Education
High School Diploma -
Page High School
Greensboro, NC06.2008
Work History
Clerk
USPS
Greensboro
11.2018 - Current
- Processed incoming and outgoing mail efficiently to ensure timely delivery.
- Maintained accurate records of mail distribution and inventory levels.
- Assisted customers with inquiries and provided solutions to enhance service experience.
- Operated sorting equipment to streamline mail processing operations.
- Collaborated with team members to improve workflow and reduce delays.
- Trained new clerks on operational procedures and best practices for efficiency.
- Implemented organizational strategies for efficient handling of packages and documents.
- Monitored compliance with safety standards in daily operations to ensure a secure work environment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Optimized office space usage, arranging workstations to maximize productivity.
Cashier
Walmart Pharmacy
Greensboro, NC
06.2014 - 11.2018
- Processed incoming and outgoing mail efficiently to ensure timely delivery.
- Maintained accurate records of mail distribution and inventory levels.
- Assisted customers with inquiries and provided solutions to enhance service experience.
- Operated sorting equipment to streamline mail processing operations.
- Collaborated with team members to improve workflow and reduce delays.
- Trained new clerks on operational procedures and best practices for efficiency.
- Implemented organizational strategies for efficient handling of packages and documents.
- Monitored compliance with safety standards in daily operations to ensure a secure work environment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Optimized office space usage, arranging workstations to maximize productivity.
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Timeline
Clerk
USPS
11.2018 - Current
Cashier
Walmart Pharmacy
06.2014 - 11.2018
High School Diploma -
Page High School