Ervie Augustin

Dynamic Medical Assistant Supervisor with a proven record in clinic operations, patient care coordination, and inventory management. Committed to enhancing patient satisfaction and operational efficiency.

• Supervised daily operations of medical assistants, ensuring adherence to regulatory standards and best practices for optimal patient care.
• Oversaw daily clinic operations, collaborating with physicians and healthcare professionals to streamline patient care delivery.
• Coordinated patient scheduling and care, enhancing patient flow and satisfaction rates through effective communication.
• Oversaw inventory management of medical supplies, optimizing stock levels to reduce waste and costs.
• Assisted in maintaining a safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
• Provided exceptional customer service to patients while addressing concerns or complaints promptly and professionally.