Ervina Forte
University of Iowa Hospital and Clinics
1247 2nd Street,Coralville,IA
13
years of professional experience
Reliable cashier with strong customer service, accurate payment handling, and careful cash reconciliation in healthcare and food service settings. Known for integrity, attention to detail, and courteous support for patients and guests.
Experienced customer-focused professional with a background in hospital cash handling and food service. Skilled in communication, patience, and empathy. Maintains accurate records, resolves payment questions, and supports smooth daily operations with professionalism.
Work History
Cashier
12 Years 10 Months- Maintained accurate records for cash handling, refunds, and daily transaction reports.
- Reconciled cash drawers, balanced transactions, and resolved discrepancies with attention to detail.
- Processed patient payments accurately using point-of-sale systems and issued receipts promptly.
- Followed hospital cash handling procedures to protect funds and support compliance.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted patients and families with billing questions, payment options, and checkout procedures.
Food and Beverage Attendant
9 Years- Served guest meals and beverages while maintaining prompt, courteous service standards.
- Replenished buffet stations, beverage coolers, and dining areas to support seamless service flow.
- Monitored food quality and presentation to ensure compliance with brand and sanitation standards.
- Processed guest requests accurately, resolving service needs with professionalism and efficiency.
Education
Bachelor of Science - Nursing
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Written and verbal communication
Timeline
Cashier
University of Iowa Hospital and Clinics
12.2013 - CurrentRead More
Food and Beverage Attendant
Homewood Suites Hotel
06.2013 - 06.2022Read More
University of Santo Tomas-Legazpi
Bachelor of Science from Nursing
Read More