Erykah Jones
Hampton,GA
Summary
Dedicated Administrative Secretary with experience supporting executives and managing daily office operations. Skilled in calendar management, correspondence, document preparation, and customer service. Highly proficient in Microsoft Office and known for strong organizational and multitasking abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Clayton County Parks & Recreation
09.2023 - Current
- Trained new staff on customer service protocols and office procedures to improve team effectiveness.
- Supported administrative tasks, including filing, data entry, and document preparation, to streamline office workflow.
- Maintained visitor logs to ensure security and compliance with company policies.
Clerk
Quiktrip
03.2019 - 09.2023
- Managed transactional sales, promptly resolving customer issues and maintaining compliance with store policies.
- Handled cash register operations, processing transactions accurately and following security measures.
- Tended to customers, ensuring 100% satisfaction through attentive service.
Student teacher
McDonough Middle School
08.2022 - 05.2023
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Assessed student performance through formative and summative assessments to enhance future lesson planning.
- Developed culturally responsive curriculum materials that embraced diverse perspectives and fostered an inclusive classroom environment.
Education
Bachelor of Arts - Middle Grades Education
Clayton State University
Morrow, GA05-2023
Skills
- Office administration
- Customer Service
- Office Management
- Data inputting
- Time Management
- Team collaboration
- Polished presentation
- Curriculum Planning
Awards
- Honor Roll
- Deans List
Certificates
Teaching Certificate
- Validity Period [05/08/23 to 06/30/28]
- Middle Grades (4-8) Language Arts & Mathematics
Georgia Educator Ethics Assessment
Pre-Service Certificate
Certification
CPR & First Aid Certified
Timeline
Receptionist
Clayton County Parks & Recreation
09.2023 - Current
Student teacher
McDonough Middle School
08.2022 - 05.2023
Clerk
Quiktrip
03.2019 - 09.2023
Bachelor of Arts - Middle Grades Education
Clayton State University