Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esam Sohrab

Hagerstown,MD

Summary

Hardworking and dedicated individual aspiring to provide the best patient care through experience in customer service.

Overview

2
2
years of professional experience

Work History

Customer Sales and Service Expert

AutoZone
Hagerstown, MD
04.2024 - Current
  • Provided product knowledge training to new staff to improve service quality.
  • Implemented best practices for customer interactions, promoting positive shopping experiences.
  • Handled calls promptly and with courteous professionalism.
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Landscaper

Self-employeed
Hagerstown, MD
04.2024 - Current
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Operated a variety of equipment including lawn mowers, trimmers, and blowers for efficient maintenance.

Education

Bachelor of Science - Biochemistry

Shepherd University
Shepherdstown, WV
05-2026

Skills

  • Goal oriented
  • Teamwork and collaboration
  • Customer relations
  • Customer service
  • Issue and complaint resolution
  • Time management

Languages

Arabic
Limited Working
Spanish
Limited Working

Timeline

Customer Sales and Service Expert

AutoZone
04.2024 - Current

Landscaper

Self-employeed
04.2024 - Current

Bachelor of Science - Biochemistry

Shepherd University