Esben Mou
Miami,USA
Summary
- Dynamic and accomplished Senior Executive with extensive experience in high-growth environments within the fast casual and veterinary health and tech industries.
- Expertise in leading international expansions, driving significant revenue growth, and building high-performing teams.
- Proficient in strategic planning, operational excellence, and technology integration.
- Recognized for leadership in workforce management and efficiency improvements.
Overview
8
8
years of professional experience
Work History
Chief Operating Officer
The Vets
08.2023 - Current
- Led transformative operational strategies, enhancing company-wide efficiency, growth and customer experience.
- Directed entire operational organization to deliver in excess a projected $60M by 2024 and $100M in 2025.
- Integrated advanced technological solutions to streamline operations and service delivery.
- Cultivated a culture of excellence and innovation, significantly improving performance metrics.
Senior Vice President of Expansion & Operations
The Vets
11.2022 - 07.2023
- Directed strategic expansion efforts, resulting in dramatic increase in ARR from $2M in 2021 to $25M in 2023.
- Oversaw a significant workforce expansion, enhancing team performance and company growth.
- Developed and implemented operational processes and strategies, ensuring scalability and sustainability.
Vice President of Expansion & Operations
The Vets
09.2021 - 10.2022
- Successfully led the company's expansion into new markets, resulting in a 300% increase in customer base and market presence.
- Implemented key operational initiatives, improving overall efficiency and customer satisfaction.
- Played a pivotal role in increasing company revenue from $2M to $25M ARR.
Vice President of Operations, US East
Joe & The Juice US Inc
12.2019 - 08.2021
- Increased revenue 30% and supported sales activities while building and maintaining consistent relationships and management practices with employees.
- Directed business operations for 300+ employee company doing in excess $50m in yearly revenue.
- Enhanced Operational performance and implemented technological innovations in collaboration with executive management.
- Implemented own Digital Consumer App and grew digital revenue from to 50% in 2020.
- Advised executive management in reviewing, identifying and prioritizing strategic initiatives.
Vice President of Operations, US West
Joe & The Juice US Inc.
02.2019 - 12.2019
- Directed business operations for 250+ employee company, increasing revenue 15% and doing excess $30m in yearly revenue.
- Balanced the duality of Financial and non-Financial KPIs to achieve healthy market development, while expanding with 10 units.
- Increased revenue and supported sales activities while building and maintaining consistent relationships and management practices with employees.
Managing Director, Denmark
Joe & The Juice A/S
04.2018 - 01.2019
- Managed 700+ team members across several departments doing excess $80m in yearly revenue, resulting in an $15m+ increase.
- Created the organization's mission and vision statements that would be utilized by all employees.
- Spearheaded the implementation internal knowledge center of improved training initiatives for all personnel levels.
Managing Director, Norway
Joe & The Juice Norge AS
04.2017 - 04.2018
- Directed business operations for 300+ employee company doing $35m in yearly revenue resulting in an approximate 60% increase.
- Proactively identified and solved complex problems that impacted operations management and business direction.
Director of Operations
Joe & The Juice A/S
02.2017 - 08.2017
- Successfully lead and created turn around strategies after improving performance in 25 stores by 75%.
- Responsible for Workforce Excellence and Pipeline Development in 60 units across Denmark, managed talent development, training, and implementations.
Operational Manager
Joe & The Juice United Kingdom
01.2016 - 02.2017
- Improved SSS performance by 60% while responsible for Operations, Workforce Excellence and Pipeline Development in United Kingdom.
- Orchestrated and managed 30 new store openings.
- Managed talent development, expansion, training, and implementations.
Education
Business School
Tradium, Business School.
Randers, DenmarkSkills
- Senior Management Development
- Leadership & Teamwork
- Business Operations and Development
- Business & Expansion Strategy
- Performance Management
- Interpersonal Leadership & Communication
Languages
Danish
Native or Bilingual
English
Master or proficient
C2
Personal Branding Statement
A visionary leader and strategic thinker, adept at translating complex business challenges into actionable strategies. Passionate about fostering a culture of continuous improvement and innovation, driving operational excellence, and leading teams to achieve exceptional results.
Timeline
Chief Operating Officer
The Vets
08.2023 - Current
Senior Vice President of Expansion & Operations
The Vets
11.2022 - 07.2023
Vice President of Expansion & Operations
The Vets
09.2021 - 10.2022
Vice President of Operations, US East
Joe & The Juice US Inc
12.2019 - 08.2021
Vice President of Operations, US West
Joe & The Juice US Inc.
02.2019 - 12.2019
Managing Director, Denmark
Joe & The Juice A/S
04.2018 - 01.2019
Managing Director, Norway
Joe & The Juice Norge AS
04.2017 - 04.2018
Director of Operations
Joe & The Juice A/S
02.2017 - 08.2017
Operational Manager
Joe & The Juice United Kingdom
01.2016 - 02.2017
Business School
Tradium, Business School.
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