Escarle Gonzales
Kannapolis,NC
Summary
I am an ambitious,outgoing person. I am an organized and eager employee who dedicates their time to get things done the right way and also learn to do new things! I am really looking forward to expand the skills i know so far and learn a lot more things to get more experience to grow!
Overview
5
5
years of professional experience
Work History
Leasing Agent
Rpm Living
Charlotte, NC
01.2023 - Current
- Resolved tenant complaints promptly and professionally.
- Analyzed market trends to determine competitive rents for each unit type.
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Developed marketing strategies to attract new tenants.
- Contacted and followed up with tenants on renewal notices.
- Promoted high level of customer service and assistance
- Detailed application requirements and answered questions from prospective tenants.
- Made sure everything was ready when having a move in
Leasing Agent
Continuum 115
Mooresville, NC
01.2023 - Current
- Made sure inspected vacant unit were ready for showings.
- I would greet tenants, answered questions, and provided tours.
- Processed applications by verifying everything.
- Maintained records of all tenant leases, payments, and occupancy status.
- Resolved tenant complaints regarding maintenance or other issues.
- I would do inspections of units to ensure it was in good condition.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Provided customer service to tenants by responding.
- Developed marketing strategies to get people to apply.
- Performed administrative duties such as filing paperwork and updating databases.
- Maintained a professional attitude
- Planned community events related to leasing activities.
- Answered calls and responded to tenants and prospecs.
- Contacted and followed up with tenants on renewal notices.
- Developed relationships with residents.
- Encouraged prospects to fill out applications after touring and mentioned specials going on.
- Received rent payments and tracked transactions in accounting software.
- Conducted informative and personalized tours, resulting in new leases.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Order Puller
Minka Group
Concord, NC
07.2022 - 09.2022
- Pulled orders from shelves.
- Ensured that all orders were complete.
- Stacked boxes on pallets for shipment.
- Maintained an organized work area and kept inventory neat and orderly.
- Printed labels AND prepared shipments for delivery.
- Used RF scanners to pull items from shelves
- Used manual pallet jack to move product around the facility as needed.
- Pulled and packed products from shelves based on customer orders.
Packer/Warehouse Shipper
Legrand
Concord, NC
03.2022 - 07.2022
- Packed and shipped orders
- Maintained cleanliness of warehouse environment.
- Assisted in cycle counts to ensure accuracy of inventory records.
- Completed necessary paperwork related to shipping activities.
- Utilized RF scanners to track items throughout the warehouse.
Warehouse Worker
Saddle Creek Logistics
Harrisburg, NC
07.2021 - 12.2021
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials.
- Maintained a clean work area.
- Packed boxes and stock using organizational guidelines.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Cashier/Customer Service Representative
Sav-Way Foods
Charlotte, NC
03.2019 - 10.2020
- Greeted customers and answered any questions
- Operated cash register
- Stocked shelves with merchandise.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Education
High School Diploma -
A.L Brown Highschool
Skills
- Bilingual
- confidence
- Warehouse experience
- Application Processing
- Marketing and Advertising
- Material Handling
- Cleaning and Organizing
- Cash Handling
- Customer Service
- Organizational skills
- Basic Mathematics
- Resident Assistance
- Lease Renewals
- Leasing Terms and Specification
- Property Inspections
- Maintenance Requests
- Property Tours
Languages
Spanish
Native or Bilingual
Timeline
Leasing Agent
Rpm Living
01.2023 - Current
Leasing Agent
Continuum 115
01.2023 - Current
Order Puller
Minka Group
07.2022 - 09.2022
Packer/Warehouse Shipper
Legrand
03.2022 - 07.2022
Warehouse Worker
Saddle Creek Logistics
07.2021 - 12.2021
Cashier/Customer Service Representative
Sav-Way Foods
03.2019 - 10.2020
High School Diploma -
A.L Brown Highschool