Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Escarle Gonzales

Kannapolis,NC

Summary

I am an ambitious,outgoing person. I am an organized and eager employee who dedicates their time to get things done the right way and also learn to do new things! I am really looking forward to expand the skills i know so far and learn a lot more things to get more experience to grow!

Overview

5
5
years of professional experience

Work History

Leasing Agent

Rpm Living
Charlotte, NC
01.2023 - Current
  • Resolved tenant complaints promptly and professionally.
  • Analyzed market trends to determine competitive rents for each unit type.
  • Inspected vacant units and ensured they were ready for showings.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Developed marketing strategies to attract new tenants.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance
  • Detailed application requirements and answered questions from prospective tenants.
  • Made sure everything was ready when having a move in

Leasing Agent

Continuum 115
Mooresville, NC
01.2023 - Current
  • Made sure inspected vacant unit were ready for showings.
  • I would greet tenants, answered questions, and provided tours.
  • Processed applications by verifying everything.
  • Maintained records of all tenant leases, payments, and occupancy status.
  • Resolved tenant complaints regarding maintenance or other issues.
  • I would do inspections of units to ensure it was in good condition.
  • Assisted in preparing legal documents such as eviction notices when necessary.
  • Provided customer service to tenants by responding.
  • Developed marketing strategies to get people to apply.
  • Performed administrative duties such as filing paperwork and updating databases.
  • Maintained a professional attitude
  • Planned community events related to leasing activities.
  • Answered calls and responded to tenants and prospecs.
  • Contacted and followed up with tenants on renewal notices.
  • Developed relationships with residents.
  • Encouraged prospects to fill out applications after touring and mentioned specials going on.
  • Received rent payments and tracked transactions in accounting software.
  • Conducted informative and personalized tours, resulting in new leases.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Order Puller

Minka Group
Concord, NC
07.2022 - 09.2022
  • Pulled orders from shelves.
  • Ensured that all orders were complete.
  • Stacked boxes on pallets for shipment.
  • Maintained an organized work area and kept inventory neat and orderly.
  • Printed labels AND prepared shipments for delivery.
  • Used RF scanners to pull items from shelves
  • Used manual pallet jack to move product around the facility as needed.
  • Pulled and packed products from shelves based on customer orders.

Packer/Warehouse Shipper

Legrand
Concord, NC
03.2022 - 07.2022
  • Packed and shipped orders
  • Maintained cleanliness of warehouse environment.
  • Assisted in cycle counts to ensure accuracy of inventory records.
  • Completed necessary paperwork related to shipping activities.
  • Utilized RF scanners to track items throughout the warehouse.

Warehouse Worker

Saddle Creek Logistics
Harrisburg, NC
07.2021 - 12.2021
  • Assembled orders according to customer requests.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials.
  • Maintained a clean work area.
  • Packed boxes and stock using organizational guidelines.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.

Cashier/Customer Service Representative

Sav-Way Foods
Charlotte, NC
03.2019 - 10.2020
  • Greeted customers and answered any questions
  • Operated cash register
  • Stocked shelves with merchandise.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Education

High School Diploma -

A.L Brown Highschool

Skills

  • Bilingual
  • confidence
  • Warehouse experience
  • Application Processing
  • Marketing and Advertising
  • Material Handling
  • Cleaning and Organizing
  • Cash Handling
  • Customer Service
  • Organizational skills
  • Basic Mathematics
  • Resident Assistance
  • Lease Renewals
  • Leasing Terms and Specification
  • Property Inspections
  • Maintenance Requests
  • Property Tours

Languages

Spanish
Native or Bilingual

Timeline

Leasing Agent

Rpm Living
01.2023 - Current

Leasing Agent

Continuum 115
01.2023 - Current

Order Puller

Minka Group
07.2022 - 09.2022

Packer/Warehouse Shipper

Legrand
03.2022 - 07.2022

Warehouse Worker

Saddle Creek Logistics
07.2021 - 12.2021

Cashier/Customer Service Representative

Sav-Way Foods
03.2019 - 10.2020

High School Diploma -

A.L Brown Highschool
Escarle Gonzales