Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

ESEOSA OSABUOHIEN

Maryland, MD

Summary

Proven Business Analyst with a track record of enhancing operational and financial performance at. Excelled in data analysis and stakeholder management, driving revenue growth and risk mitigation. Demonstrated excellence in CRM systems and team collaboration, contributing to significant business process improvements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Analyst

Syneos Health (inVentiv)
08.2022 - Current
  • • Assist with planning salesforce and CRM related projects
  • • Understand requirements needed to address client’s needs
  • • Collaborates with CRM system developers to maintain, create and update workflow rules, profiles.
  • • Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications
  • • Assemble files, track progress, and followed up continuously throughout improvement processes.
  • • Coordinate policy submissions, analyze information, and research background information.
  • • Support operations with advanced analyses and risk mitigation planning.
  • • Help keep operations in line with organizational missions and in compliance with regulations with continuous risk monitoring strategies.
  • • Conduct comparative analyses of program-level risk management practices and reassessed activities on set schedule.
  • • Develop, interpret, and help optimize risk management policies.
  • • Document new risks in risk registry, follow through on items to completion, and assist with internal audits.
  • • Assist with strategizing new risk management approaches for specific areas of operations.
  • • Mitigate risk by conducting thorough change impact analyses.
  • • Identify opportunities for operational and financial performance enhancements by synthesizing data and generating actionable insights.
  • • Support continuous improvement through operational process analysis and effective strategic planning.
  • • Develop strong connections with internal business partners, cultivating trust in service delivery and firm understanding of client needs.
  • • Drove revenue through catered recommendations for additional revenue streams and business development opportunities.
  • • Contribute to development of basic business and technical requirements documentation.

Data Entry Associate

INC Research
03.2021 - 07.2022
  • Maintained strict confidentiality with sensitive information, ensuring protection of company and client data.
  • Developed expertise in managing large datasets, enabling accurate analysis for informed decision-making processes within organization.
  • Exceeded expectations by consistently delivering high-quality work and demonstrating a strong commitment to excellence in all aspects of role as Data Entry Associate.
  • Supported departmental goals by proactively volunteering for additional tasks during peak periods or staff shortages.
  • Managed and organized documents for data entry tasks.
  • Completed data entry tasks with accuracy and efficiency.
  • Utilized techniques for increasing data entry speed.
  • Checked for accuracy by verifying data and records.
  • Followed data entry protocols, rules and regulations.
  • Updated and maintained customer information, documents and records.
  • Reduced turnaround time for projects with accurate and timely data entry, contributing to overall company success.
  • Assisted with developing data entry processes.

Education

Bachelor of Science - Business Administration

Babcock University
Nigeria

Master of Science - Project Management

Saint Mary's University of Minnesota
Winona, MN

Certificate (PMP) - Project Management

Project Management Institute

Skills

  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • Project management
  • User acceptance testing
  • Business process improvement
  • Workflow Analysis
  • Business process mapping
  • Risk assessment

Certification

  • Project Management Professional (PMP)® - Project Management Institute, Inc.
  • ScrumMaster Certification (CSM) - Scrum Alliance.
  • Certified ScrumMaster (CSM)
  • CompTIA Certification

Timeline

Business Analyst

Syneos Health (inVentiv)
08.2022 - Current

Data Entry Associate

INC Research
03.2021 - 07.2022
  • Project Management Professional (PMP)® - Project Management Institute, Inc.
  • ScrumMaster Certification (CSM) - Scrum Alliance.
  • Certified ScrumMaster (CSM)
  • CompTIA Certification

Bachelor of Science - Business Administration

Babcock University

Master of Science - Project Management

Saint Mary's University of Minnesota

Certificate (PMP) - Project Management

Project Management Institute
ESEOSA OSABUOHIEN