Esly Bahena
Los Angeles,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Medical Assistant
Reynaldo Makabali MD
Los Angeles, California
02.2024 - Current
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
Cashier/waitress
Daphne’s California Greek
Redondo Beach, California
06.2023 - 02.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's food and services.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Managed to open and close the restaurant leaving all preparations ready for next day .
Residence Aid
ABC shelter
Long Beach, California
06.2022 - 09.2022
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Ensure residence safety
- Ensure residence had all necessities including preparing meals and personal supplies
Education
Medical Assistant - Medical Assistant
American Career College
CA 06.2023 - 02.2024
Skills
- Inventory management
- Time management
- Adaptability to change
- Conflict resolution
- Fluent bilingualism
- Active listening
- Team collaboration
- Multitasker
Timeline
Medical Assistant
Reynaldo Makabali MD
02.2024 - Current
Cashier/waitress
Daphne’s California Greek
06.2023 - 02.2025
Medical Assistant - Medical Assistant
American Career College
06.2023 - 02.2024
Residence Aid
ABC shelter
06.2022 - 09.2022