Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Esmeralda Arzate

Bronx,NY

Summary

Hardworking College student committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2
2
years of professional experience

Work History

Sales Associate

Color Me Mine Tribeca
New York, NY
02.2022 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Seasonal Kitchen Staff Member

Pastosa Ravioli
Bronx, NY
12.2021 - 01.2022
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Maintained cleanliness of work areas throughout shift.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Followed health and safety guidelines for food preparation and service.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes .
  • Performed other related duties as assigned by supervisor.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Monitored inventory of supplies and communicated needs to supervisor.
  • Restocked pantry with nonperishable food items to prevent stock from running low.

Education

High School Diploma -

Westchester Square Academy
Bronx, NY
06-2021

Bachelor of Science - Food And Nutrition

Cuny Hunter College
68th Street NY, NY -Current

Skills

  • Flexible Schedule
  • Cash Handling Accuracy
  • Reliable and Punctual
  • Professional Demeanor
  • Reading Comprehension Skills
  • Money Handling
  • Exceptional Customer Service
  • Cash Register Operation
  • Excellent Communication Skills
  • Store Opening and Closing
  • Client Service
  • Product Recommendations
  • POS System Operation
  • Verbal/Written Communication
  • Teamwork and Collaboration
  • Time Management
  • Customer Service

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Sales Associate

Color Me Mine Tribeca
02.2022 - Current

Seasonal Kitchen Staff Member

Pastosa Ravioli
12.2021 - 01.2022

High School Diploma -

Westchester Square Academy

Bachelor of Science - Food And Nutrition

Cuny Hunter College

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Esmeralda Arzate