Esmeralda Juarez
Kent City,KY
Summary
Dynamic professional with proven expertise in customer service and cash handling, honed at Chase Bank and Cheeky Strut. Excelled in creating welcoming environments and strengthening client relationships through meticulous attention to detail and superior listening skills. Demonstrated ability to manage sensitive information, ensuring confidentiality and fostering team collaboration.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Cheeky Strut
09.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled, coordinated and confirmed appointments and meetings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Associate Banker
Chase Bank
07.2023 - 09.2024
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
- Balanced teller drawers and ATM cash.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Referred customers to other banking departments for specialized services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained friendly and professional customer interactions.
Education
Esthetician
Douglas J Aveda
Grand Rapids, MI10-2024
High School Diploma -
Grant High School
Grant, MI05-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Team collaboration
- Scheduling
Certification
- Lash extensions
- Chemical Pee
- Permanent Jewelry
Timeline
Front Desk Receptionist
Cheeky Strut
09.2024 - Current
Associate Banker
Chase Bank
07.2023 - 09.2024
- Lash extensions
- Chemical Pee
- Permanent Jewelry
Esthetician
Douglas J Aveda
High School Diploma -
Grant High School
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