Esmeralda Landa Solis
Palo Alto,CA
Summary
Results-driven housekeeper known for effective supply management and thorough cleaning methods. Demonstrated ability to train staff and maintain equipment, significantly enhancing operational efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Housekeeper
Clean House Rosa
Palo Alto, California
07.2023 - 06.2026
- Maintained cleanliness and organization of residential spaces.
- Performed deep cleaning tasks including carpets, upholstery, and windows.
- Coordinated with clients to address specific cleaning preferences and requests.
- Implemented effective cleaning techniques to ensure thorough sanitation standards.
- Trained new staff on proper cleaning procedures and safety protocols.
- Ensured all equipment was properly maintained and in good working condition.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Maintained and organized cleaning supplies stock.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Maintained a clean linen closet by folding sheets neatly on shelves.
costumer service
Cardenas Markets
Palo Alto, California
11.2021 - 12.2022
- Greeted clients and provided exceptional customer service.
- Resolved customer service inquiries promptly and efficiently.
- Provided outstanding customer service to ensure positive experiences.
- Maintained cleanliness and organization of salad preparation area and equipment.
- Collaborated with kitchen team to streamline food preparation processes.
- Designed new salad recipes to enhance menu variety and appeal.
- Prepared and packaged various meat products for display and sale.
- Weighed, priced, and packaged cuts of meat according to company standards.
Education
Bachelor of Science - Technology Education
Cecythe
Mexico, Guerrero07-2012
Skills
- Cleaning techniques
- Deep cleaning
- Attention to detail
- Carpet cleaning
- Housekeeping
- Bed making proficiency
- Supply management
- Training staff
- Customer service
Timeline
Housekeeper
Clean House Rosa
07.2023 - 06.2026
costumer service
Cardenas Markets
11.2021 - 12.2022
Bachelor of Science - Technology Education
Cecythe