Esmeralda Lares-Alvarado
Price,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Department Manager
McDonald's
Price, UT
12.2018 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Waitress Trainer
UpTown Steakhouse
Price, UT
10.2023 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Monitored new server performance and offered continuous support throughout training period.
Education
High School Diploma -
Carbon High School
Price, UT05.2020
Skills
- Cash Handling
- Customer Service
- Good Telephone Etiquette
- Fluent in 2 Languages: Spanish and English
- Flexible Schedule
- Verbal and Written Communication
- Team Leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress Trainer
UpTown Steakhouse
10.2023 - Current
Department Manager
McDonald's
12.2018 - Current
High School Diploma -
Carbon High School