ESMERALDA MARTINEZ
Dallas
Summary
Highly skilled administrative professional with years of experience, seeking a challenging role as an Administrative Assistant and Receptionist. Committed to providing exceptional organizational support and delivering outstanding customer service, I excel in managing office operations. A proactive team player with strong communication and multitasking abilities, I aim to enhance efficiency and foster a positive work environment. Additionally, as a results-driven data professional, I bring analytical skills to improve data quality and support decision-making, while maintaining flexibility and reliability in dynamic environments.
Overview
6
6
years of professional experience
Work History
Data Specialist /Administrative Assistant
Babich & Associates
08.2023 - 10.2024
- Collaborated with multiple departments to understand data needs, provide actionable insights, and support decision-making processes.
- Maintained and updated databases while ensuring data accuracy, integrity, and security by identifying and resolving errors and inconsistencies.
- Leveraged strong attention to detail and problem-solving skills to gather and analyze data from various sources, streamlining operations and enhancing data quality.
Administrative Assistant
EAL MFG/PDQ STAFFING
05.2022 - 12.2022
- Managed telephone calls and efficiently transferred them to relevant personnel, maintaining professional communication
- Demonstrated strong organizational skills by scanning and filing documents, ensuring easy retrieval and accessibility
- Composed reports, letters, and emails with precision, contributing to effective communication within the organization
- Provided essential assistance in event planning, contributing to successful company gatherings and meetings
- Assisted the Sales team in document preparation and distribution, enhancing sales workflow efficiency
- Responsible for tracking heat numbers and creating steel certifications, ensuring compliance with industry standards
- Managed epoxy coating sales orders, coordinating scheduling and data entry
Receptionist/Administrative Assistant
VAN'S KITCHEN
03.2021 - 03.2022
- Efficiently answered telephones, directed calls, and greeted visitors, presenting a professional and welcoming environment
- Assisted multiple departments, including accounting and human resources, showcasing adaptability and multitasking abilities
- Maintained accurate and confidential employee COVID logs, ensuring compliance with health and safety protocols
- Updated HR databases, recording new hires, separations, vacation, and sick leaves, contributing to streamlined HR processes
- Provided crucial data for payroll preparation, including absences and time-off, contributing to accurate employee compensation
- Supported the shipping and receiving department by scheduling pick-up and delivery appointments, optimizing logistics operations
- Managed scanning and filing of receivers and packing slips, ensuring smooth documentation processes
Receptionist/Administrative Assistant (Temporary)
FOCUS WORKFORCE - AIRVENT
10.2020 - 02.2021
- Delivered exceptional customer service by answering phone calls and promptly responding to employee requests and inquiries
- Greeted and guided visitors appropriately, ensuring a positive first impression of the organization
- Received and distributed deliveries and incoming mail, while managing outgoing mail processes efficiently
- Demonstrated language skills by translating documents, PowerPoint presentations, and assisting with over-the-phone interpretation
Conference Services Assistant (Temporary)
Robert Half Legal: Williams Lea - Thompson Knight
01.2020 - 03.2020
- Delivered exceptional food and beverage set-up and service to clients during conferences and functions
- Ensured seamless delivery of conference services by setting up and breaking down conference rooms according to event orders
- Maintained high standards of cleanliness and organization in kitchens, equipment, and meeting rooms
- Efficiently disassembled conference rooms at appropriate break-down times, contributing to the smooth event flow
Sales Associate
Barri Financial Group
06.2018 - 12.2019
- Provided top-notch non-banking services to the U.S
- Hispanic population, offering wire transfers, money orders, check cashing, and bill payment services
- Managed cash handling and prepared bank deposits when cash limits were reached, ensuring accurate financial transactions
- Demonstrated strong customer service skills, building positive relationships with clients and addressing their needs effectively
Education
University of North Texas - International Studies, Spanish
UNIVERSITY OF NORTH TEXAS
Denton, Texas12.2019
High School -
W.H. ADAMSON HIGH SCHOOL
Dallas, Texas06.2016
Skills
- Customer service
- Event Management
- Cash handling
- Organization
- Bilingual
- Microsoft office proficiency
- Spreadsheet management
- Compiling data
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Data Specialist /Administrative Assistant
Babich & Associates
08.2023 - 10.2024
Administrative Assistant
EAL MFG/PDQ STAFFING
05.2022 - 12.2022
Receptionist/Administrative Assistant
VAN'S KITCHEN
03.2021 - 03.2022
Receptionist/Administrative Assistant (Temporary)
FOCUS WORKFORCE - AIRVENT
10.2020 - 02.2021
Conference Services Assistant (Temporary)
Robert Half Legal: Williams Lea - Thompson Knight
01.2020 - 03.2020
Sales Associate
Barri Financial Group
06.2018 - 12.2019
High School -
W.H. ADAMSON HIGH SCHOOL
University of North Texas - International Studies, Spanish
UNIVERSITY OF NORTH TEXAS
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