Summary
Overview
Work History
Education
Skills
Timeline
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Esmeralda Perez

Romeoville,IL

Summary

Driven sales associate with proven customer service and teamwork skills, demonstrated at Aeropostale and New York & Company. Excelled in engaging customers, managing financial transactions, and streamlining inventory processes. Bilingual communicator adept at fostering positive customer experiences and enhancing store efficiency. Achieved a significant improvement in inventory accuracy through meticulous stocking and receiving.

Overview

1
1
year of professional experience

Work History

Sales Associate

Aeropostale
10.2017 - 01.2018
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

New York & Company
09.2017 - 10.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.

Stocker

Ferrara Candy
02.2017 - 08.2017
  • Unloaded, sorted and stocked merchandise according to warehouse layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Diploma -

Romeoville High School
Romeoville, IL
06.2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Verbal/written communication
  • Stocking and Receiving
  • Bilingual

Timeline

Sales Associate

Aeropostale
10.2017 - 01.2018

Sales Associate

New York & Company
09.2017 - 10.2017

Stocker

Ferrara Candy
02.2017 - 08.2017

Diploma -

Romeoville High School

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Esmeralda Perez