Esmeralda Rodriguez
San Antonio
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and drive sales growth through effective communication and cash handling expertise. Committed to delivering memorable experiences and fostering customer loyalty.
Overview
12
12
years of professional experience
Work History
Server
Longhorn Steakhouse
06.2022 - 02.2025
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in menu knowledge, enabling accurate order taking and recommendations.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Handled cash transactions efficiently, ensuring accurate billing and change management.
Server
Wecks
07.2014 - 06.2022
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Assisted in menu knowledge, enabling accurate order taking and recommendations.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Handled cash transactions efficiently, ensuring accurate billing and change management.
Sales Manager
Raks
04.2013 - 09.2014
- Assisted in developing sales strategies to enhance customer engagement and drive revenue growth.
- Supported team in executing promotional campaigns, ensuring brand consistency and alignment with market trends.
- Collaborated with cross-functional teams to streamline communication and improve sales processes.
- Conducted market research to identify customer needs and inform product offerings effectively.
- Monitored inventory levels and coordinated with suppliers to maintain optimal stock availability.
Education
High School Diploma -
Socorro High School
Socorro, NMNo Degree - Cosmetology
Olympian Academy
Albuquerque, NMSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Sales expertise
Timeline
Server
Longhorn Steakhouse
06.2022 - 02.2025
Server
Wecks
07.2014 - 06.2022
Sales Manager
Raks
04.2013 - 09.2014
High School Diploma -
Socorro High School
No Degree - Cosmetology
Olympian Academy