Summary
Overview
Work History
Skills
Timeline
Generic

Esmeralda Zepeda

Canoga Park,CA

Summary

Dynamic sales associate with strong customer service skills and cash handling accuracy. Committed to creating positive customer experiences and driving sales through effective problem resolution.

Overview

8
8
years of professional experience

Work History

Sales Associate

Harbor Freight tools
Woodland Hills , CA
07.2024 - Current
  • Checking out customers.
  • providing great service
  • greeted and welcomed all customers to create a friendly atmosphere
  • ensured all customers received assistance and support throughout their shopping experience
  • maintained cleanliness of registers to enhance customer experience

  • Assisted customers in selecting products and providing personalized recommendations.

Sales Manager

The Children's Place
Canoga Park, California
10.2022 - 2024
  • Led team in providing exceptional customer service and support.
  • Coordinated promotional events to enhance brand visibility and engagement.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.

Sales Associate

Bath and Body Works, Limited Brands
West hills
09.2020 - 04.2021
  • Assisted customers in selecting products and providing personalized recommendations.
  • Maintained a clean and organized sales floor to enhance the shopping experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.

Sales Associate

Macys Department Store
Canoga park , Ca
08.2018 - 05.2019
  • Operated cash register and processed transactions accurately and efficiently.
  • Restocked shelves and organized inventory for optimal product availability.
  • Handled customer inquiries and resolved issues with professionalism and care.

Skills

  • Customer service
  • Sales strategy
  • Customer relationship management
  • Problem resolution
  • Friendly
  • Fast learner

  • Conflict resolution
  • Positive and professional
  • Cash handling accuracy
  • Customer engagement

Timeline

Sales Associate

Harbor Freight tools
07.2024 - Current

Sales Manager

The Children's Place
10.2022 - 2024

Sales Associate

Bath and Body Works, Limited Brands
09.2020 - 04.2021

Sales Associate

Macys Department Store
08.2018 - 05.2019
Esmeralda Zepeda