Essance Alvarez
Summary
Hardworking Crew Member with solid understanding of operational practices and safety standards. Contributed to team success by effectively following instructions and leveraging field knowledge to complete tasks. Motivated to embrace new challenges, demonstrating strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
1
1
year of professional experience
Work History
Crew Member
Munson's Chocolates
West Hartford
08.2024 - 01.2026
- Delivered exceptional customer service, contributing to a welcoming environment for guests.
- Guided customers in selecting chocolates and gifts, enhancing their shopping experience.
- Operated cash register and processed customer transactions efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness and organization in the store and production areas.
- Worked with team members to efficiently restock shelves and create appealing displays.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Education
Academy of Science And Innovation
New Britain, CTSkills
- Safe food handling
- Health code compliance
- Cleaning
- Quality assurance
- Company standards
- Supplies management
- Visual merchandising
- Customer service
- Multitasking
- Team collaboration
- Self-motivation
- Willingness to learn
Timeline
Crew Member
Munson's Chocolates
08.2024 - 01.2026
Academy of Science And Innovation