Essence Brandon
Priority Health
Rison,AR
2
years of professional experience
Dedicated administrative professional with strong customer service skills. Experienced in managing patient records and facilitating communication between patients and providers. Committed to enhancing patient care and operational efficiency.
Work History
Administrative Assistant
6 Months- Assisted in maintaining patient records and ensuring data accuracy.
- Supported daily operations by organizing office supplies and inventory management.
- Facilitated communication between patients and healthcare providers effectively.
- Managed scheduling and appointment coordination for medical professionals.
- Prepared documentation for patient intake and office meetings efficiently.
- Responded to patient inquiries, providing exceptional customer service consistently.
- Answered phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Patient Care Assistant
10 Months- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained a clean and organized patient environment to promote safety and hygiene.
- Assisted with medication reminders
- Assisted with transportation needs
- Assisted with socialization activities
- Documented caregiving for the day
- Reported and changes in clients conditions to Director
Activity Director
1 Year 5 Months- Developed and implemented engaging activity programs tailored to resident preferences.
- Coordinated events that fostered social interaction among residents and families.
- Evaluated program effectiveness through resident feedback and participation rates.
- Trained and mentored staff on best practices for resident engagement.
- Communicated with vendors for facility wide activities
Education
High School Diploma
Cosmetology - Cosmetology
Skills
Appointment scheduling
Office administration
Office support
Data entry
Microsoft Word
Computer skills
Customer service
Timeline
Administrative Assistant
Priority Health
09.2023 - 03.2024Read More
Patient Care Assistant
Team 4 Care
03.2023 - 01.2024Read More
Activity Director
Heartland Nursing And Rehabilitation
04.2022 - 09.2023Read More
Deluxe Beauty College
Cosmetology from Cosmetology
Read More
Rison High School
High School Diploma
Read More