ESSENCE BURNEY
Covington,GA
Summary
Dedicated cashier with a proven track record at McDonald's, excelling in customer service excellence and cash management. Skillfully enhanced customer satisfaction and loyalty through efficient transaction handling and resolving complaints with professionalism. Demonstrated strong work ethic and integrity, contributing to a significant improvement in store cleanliness and transaction accuracy.
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier
McDonald's
10.2023 - 01.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
- Ensured compliance with company policies and procedures while processing transactions efficiently
- Managed cash drawer accurately, ensuring all transactions balanced at end of day
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Performed cash, card, and check transactions to complete customer purchases
- Worked flexible schedule and extra shifts to meet business needs
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
Cashier
Touchdown Wings
Conyers, GA
10.2022 - 12.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Performed cash, card, and check transactions to complete customer purchases
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Answered questions about store policies and addressed customer concerns
- Handled cash with high accuracy and took care to check bills for fraud
- Operated cash register to record transactions accurately and efficiently
- Responded promptly to requests for assistance, spills and customer inquiries
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts
Cashier
Zaxbys
Lithonia, Georgia
06.2022 - 09.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Highschool -
Newton Highschool
Covington, GASkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Customer Relations
- Order Taking
- Professionalism and Courtesy
- Cash Management
- Payment Collection
- Product Recommendations
- Issue Resolution
Timeline
Cashier
McDonald's
10.2023 - 01.2024
Cashier
Touchdown Wings
10.2022 - 12.2022
Cashier
Zaxbys
06.2022 - 09.2022
Highschool -
Newton Highschool