Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Essence Scott

Schenectady

Summary

Accomplished Flight Attendant with a proven track record at United Airlines,Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Flight Attendant

United Airlines
11.2023 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Flight Attendant

Breeze Airways
09.2022 - 11.2023
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.

Certified Nursing Assistant

Teresian House
06.2020 - 08.2022
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Dietary Aide

Teresian House
09.2019 - 05.2020
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.

Education

Nutrition Sciences

Schenectady Community College
Schenectady, NY
06-2021

High School Diploma -

Albany Leadership Chapter High School
Albany Ny
06-2019

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Professional appearance
  • Emergency procedures
  • Cultural awareness
  • Reliability and punctuality

Certification

  • Crew Resource Management Training (CRM) - Federal Aviation Administration (FAA) Approved Providers.
  • Infection Control Certificate(IC)-Various providers offer courses that certify knowledge in preventing the spread of infections within healthcare facilities.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
  • Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).

Timeline

Flight Attendant

United Airlines
11.2023 - Current

Flight Attendant

Breeze Airways
09.2022 - 11.2023

Certified Nursing Assistant

Teresian House
06.2020 - 08.2022

Dietary Aide

Teresian House
09.2019 - 05.2020

Nutrition Sciences

Schenectady Community College

High School Diploma -

Albany Leadership Chapter High School

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Essence Scott