Summary
Overview
Work History
Education
Skills
Timeline
Generic

Essex Maloney Florke

Chestnut Hill,MA

Summary

Experienced in teamwork and customer satisfaction, I excel at adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Attention to detail and organizational abilities guarantee a seamless guest experience. Eager to contribute to a dynamic team and make a positive impact from day one.

Overview

8
8
years of professional experience

Work History

Server

Beacon Hill Books and Cafe
09.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Shop Manager

Hudson River Expeditions
05.2017 - 09.2021
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.


Store Associate

Parcel Local Flower Shop
05.2021 - 06.2021

3 week internship with Pay

  • Maintained a clean and safe shopping environment for customers by regularly cleaning and monitoring store conditions.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Delivered orders to customers
  • Created a faster method for more efficient development of the bundle of flowers

Education

Business Management -

Siena College
Loudonville, NY
05.2023

High school diploma -

Haldane High School
Cold Spring, NY
06.2021

Skills

  • Strong work ethic
  • Customer service
  • Prioritization and Time Management
  • Organized

Timeline

Server

Beacon Hill Books and Cafe
09.2023 - Current

Store Associate

Parcel Local Flower Shop
05.2021 - 06.2021

Shop Manager

Hudson River Expeditions
05.2017 - 09.2021

High school diploma -

Haldane High School

Business Management -

Siena College
Essex Maloney Florke