Esteban Acosta
Norco,CA
Summary
Dedicated and experienced manager/delivery driver with four years of customer service expertise. Skilled in team leadership, operational management, and customer relations. Proven ability to handle diverse responsibilities, from store opening and preparation to financial management and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Manager
Jimmy John's
03.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Business And Managerial Economics
Norco College
Norco, CAHigh School Diploma -
Norco High School
Norco, CA06.2020
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Handle financial transactions and perform end-of-day paperwork and computer work
- Provide exceptional customer service, resulting in consistently positive feedback and repeat business
- ead and supervise a team of employees, fostering a positive work environment and ensuring adherence to company policies
Timeline
Manager
Jimmy John's
03.2021 - Current
Business And Managerial Economics
Norco College
High School Diploma -
Norco High School