ESTEBAN LOYA
Mansfield,tx
Summary
Hardworking and motivated CFS DIRECTOR with 23 years of experience and record of success in AUTOMOTIVE industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Driven MANAGER brings 23 years of experience directing high-producing teams and developing employee loyalty. Organized professional with background streamlining operational processes and eliminating waste. Encouraging in helping employees to develop skills and cultivate performance-oriented mindset.
Overview
22
22
years of professional experience
Work History
Finance Manager
Stonebriar Chevrolet
01.2024 - 08.2025
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
CFS DIRECTOR
CDJR NORTH RICHLAND HILLS AUTONATION
11.2021 - 01.2024
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
CFS MANAGER/Finance Director
Berkshire Hathaway
02.2008 - 11.2021
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
- Created and enforced company-wide controls regarding revenue and expenses in concerted effort to protect organization's assets.
- Reviewed applications against established parameters to determine approval, rejection or modification requirements.
New Car Director
TOYOTA OF IRVING
07.2005 - 02.2008
- Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
- Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
- Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
- Driving the business through a high-level of involvement in the day-to-day operations
- Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
- Appraising vehicles for trade
- Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
- Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
- Assisting in managing controllable expense elements for the New and Used Vehicle Departments
- Analyzing the business to determine shortfalls and developing action plans to improve performance
GM
4WHEELS AUTO GROUP
04.2003 - 07.2005
- Setting a clear vision and goals for the store to achieve targeted performance in all areas of the business
- Engaging and motivating the team to achieve key goals, performance expectations and 4 WHEELS AUTO GROUP best practice processes
- Attracting, developing and retaining the very best talent for the store
- Creating an exceptional customer experience to drive customer loyalty
- Developing and maintaining productive relationships with manufacturer partners
- Analyzing the business to determine shortfalls and developing action plans to improve performance.
- Driving the business through a high-level of involvement in the day-to-day operations
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Recruited, interviewed and hired qualified staff for open positions.
- Developed service and sales strategies to improve retention and revenue.
Education
Some College (No Degree) - CIS
DEVRY
CERT - BDC DEPT
TRAVER TECHNOLOGY
03.2003
Skills
- SERVE MY COUNTRY 3YRS IN THE NAVY AND IM FLUENT IN SPANISH
- BHA , EFG, AND AUTONATION CFS CERT
Languages
Spanish
Professional
Timeline
Finance Manager
Stonebriar Chevrolet
01.2024 - 08.2025
CFS DIRECTOR
CDJR NORTH RICHLAND HILLS AUTONATION
11.2021 - 01.2024
CFS MANAGER/Finance Director
Berkshire Hathaway
02.2008 - 11.2021
New Car Director
TOYOTA OF IRVING
07.2005 - 02.2008
GM
4WHEELS AUTO GROUP
04.2003 - 07.2005
CERT - BDC DEPT
TRAVER TECHNOLOGY
Some College (No Degree) - CIS
DEVRY
Education and Training
other,other
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