Esteban Raygoza
Chicago,IL
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Associate
Finish Line
09.2022 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Admissions
Brookfield Zoo
02.2022 - 05.2023
- Guest Relations and memberships
- Answering customer questions
- Attendance tracking.
HR Assistant
Blue Planet LLC
09.2020 - 01.2022
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Oversaw and managed hiring process and assisted human resources.
Housekeeping Secretary
Concordia University Chicago
05.2018 - 08.2020
- Administrative assistance and customer support
- Receiving documents to update student accounts
- Organization of keys, papers, and supplies.
Education
BBA - Sports Management
Concordia University Chicago
River Forest, IL05.2024
Skills
- Customer Service
- Attention to Detail
- Computer Skills
- Cash Handling
- Customer Engagement
- Oral communication
- New Hire Training
- Time Management
Activities
- Cicero Waggin' Tails Shelter, Volunteer, Keep records of dogs being adopted, Keep track of adoption interviews
- Campus Activities Board, Member, Plan activities for students on campus, Market activities to generate and maintain awareness and interest
- History and Political Science Club, Treasurer, Discuss events in History in interesting ways to reach a larger audience, Engage in open and honest discussions about political opinions and views
- Latino Student Union, Member, Embrace the diversity on campus by showcasing different latin cultures, Discuss ways to make minorities more comfortable on campus
Languages
Spanish
Native or Bilingual
Timeline
Associate
Finish Line
09.2022 - Current
Admissions
Brookfield Zoo
02.2022 - 05.2023
HR Assistant
Blue Planet LLC
09.2020 - 01.2022
Housekeeping Secretary
Concordia University Chicago
05.2018 - 08.2020
BBA - Sports Management
Concordia University Chicago
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