Experienced and dependable sales associate with a proven track record of delivering exceptional customer service and building strong relationships. Committed to creating a welcoming environment for customers and offering comprehensive assistance. Possesses a deep understanding of sales strategy and merchandising techniques, ensuring the effective execution of sales goals.
Hi, I’m
Esteban Vazquez
West Palm Beach,FL
Summary
Overview
5
years of professional experience
Work History
Walmart
Retail sales associate
07.2022 - 05.2024
Job overview
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Able to work under pressure.
- Handle a lot of customers in a rapid and efficient manner.
- Able to speak English and Spanish.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Handle the register: work with cash and debit cards operations.
- Able to use a photo printer, printer and computer
- Responsible for the maintenance of photo lab and printers.
- Recommended complementary purchases to customers, increasing revenue.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Handle customers issues in a courteous and efficient manner ensuring problem resolution is satisfactory.
- Guide and teach beginners associates on how to use every machine and helped them to solve problems they will face in the beginning.
- Ensure all the floors and products were properly positioned, organized and clean.
- Inspect the freight received and count all products. Accommodating freight in their specific location in a timely manner every day. Organize storage of freight in a good manner and making sure everything is placed correctly.
- Moving TV's to the back and organizing them at the storage. Able to lift TV's and boxes up to 60lbs
El Dani Grocery Store
Retail Associate/Cashier
07.2021 - 07.2022
Job overview
- Handle the register: work with cash and debit cards operations
- Ensured the front desk, the cabinets and the floors were clean
- Greeting customers and guiding them with the products they were interested in buying, and also offering guidance in their products whenever they needed
- Handle customers issues in a courteous and efficient manner ensuring problem resolution is satisfactory
- Guide and teach beginners associates on how to use every machine and helped them to solve problems they will face in the beginning
- Ensure all the floors and products were properly positioned, organized and clean
- Inspect the freight received and count all products
- Accommodating freight in their specific location in a timely manner every day
- Organize storage of freight in a good manner and making sure everything is placed correctly
- Able to work under pressure
- Handle a lot of customers in a rapid and efficient manner
- Paying attention and helping customers with their specific needs
- Able to speak English and Spanish.
Yesmark
Cyber Cafe
07.2019 - 07.2021
Job overview
- Handle customers' needs, such as: Word documents, Power Points presentations and Excel basics sheets
- Able to provide great customer service to all of the customers
- Assigning and guiding customers to their respective computer
- Able to work with basic computer skills
- Able to work with printer and realize tasks such as: print, scan, fax and copy
- Maintain a clean and organized environment
- Organize freight and stationary products.
Education
Palm Beach State CollegeLake Worth, FL
Some College from Nursing
08.2024
University Overview
Palm Beach Lakes High SchoolPalm Beach Lakes, FL
High school diploma
05.2022
University Overview
Skills
- Fluent in Spanish and English
- Sales Goals Attainment
- Sales trends
- Sales expertise
- Problem-Solving
- Customer Needs Assessment
- Upselling strategies
- Retail Store Operations
- Teamwork and Collaboration
- Interpersonal and written communication
- Conflict Resolution
- Product Recommendations
- Product Promotions
- Time Management
- Communication Skills
- Organizational Skills
- Computer Skills
- Product Promotions
- Warehouse Experience
- Money Handling
- Display Setup
- Order Processing
- Customer Service
- Stocking and Receiving
- Microsoft Word
- Cash Handling
- Freight Experience
Accomplishments
Accomplishments
Supervised and managed a small family business of grocery and stationery products; also rented computers and sold internet to people in the city of Tapachula, Chiapas, Mexico. starting at the age of 14 years old.
Running
Running
I go to run every day for about 30 minutes to refresh my mind and train endurance to get the job done nice and effectively.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail sales associate
Walmart
07.2022 - 05.2024
Retail Associate/Cashier
El Dani Grocery Store
07.2021 - 07.2022
Cyber Cafe
Yesmark
07.2019 - 07.2021
Palm Beach State College
Some College from Nursing
Palm Beach Lakes High School
High school diploma
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