Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Estefani Gomez

Bartlett,TN

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier Trainer

Chick-fil-A
Germantown, TN
08.2021 - 06.2024
  • Demonstrated how to use the point-of-sale system efficiently and accurately.
  • Provided feedback to cashiers on their performance, both verbally and through written evaluations.
  • Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
  • Organized one-on-one coaching sessions with cashiers who needed extra help understanding certain concepts or procedures.
  • Instructed cashiers on proper procedures for handling money and credit card transactions.
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.

Cashier

Madison Pharmacy
Memphis , TN
02.2020 - 09.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Processed prescriptions accurately and efficiently, minimizing wait times for customers.
  • Maintained records of prescriptions, orders and payments.
  • Maintained accurate records of patient prescriptions, refills, and renewals.
  • Reviewed medical histories of patients prior to filling prescriptions.

Education

Certified Phlebotomist -

Delta Technical College
Horn Lake, MS
08-2024

High School Diploma -

White Station High School
Memphis, TN
05-2014

Bachelor of Arts - Psychology

University of Memphis
Memphis, TN

Skills

  • Employee Motivation
  • Workplace Safety
  • Team Leadership
  • Cash Register Operation
  • Procedure Enforcement
  • Public Speaking
  • Customer Service

Certification

  • CPR Certified
  • AED Certified
  • First Aid Certified
  • Licensed Phlebotomist

Languages

Spanish
Full Professional

Timeline

Cashier Trainer

Chick-fil-A
08.2021 - 06.2024

Cashier

Madison Pharmacy
02.2020 - 09.2020

Certified Phlebotomist -

Delta Technical College

High School Diploma -

White Station High School

Bachelor of Arts - Psychology

University of Memphis

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Estefani Gomez