Estefani Mejia
Cedar Park
Summary
Results-driven restaurant leader with experience managing operations, developing team members, and delivering exceptional guest experiences. Skilled in coaching teams, driving operational excellence, and maintaining high standards of food safety. Passionate about building positive team cultures.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Cava Grill
Austin
01.2025 - Current
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Monitored inventory levels and placed orders for new stock as needed.
- Ensured compliance with health and safety regulations to maintain a safe working environment.
- Managed daily operations to ensure smooth restaurant functioning.
- Implemented employee schedules to optimize labor efficiency.
- Enhanced team communication through regular meetings and feedback sessions.
Guest Experience Manager
Cava Grill
Austin
01.2024 - 01.2025
- Implemented feedback systems to gather guest input for improvements.
- Oversaw restaurant cleanliness and ambiance to create welcoming atmosphere.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Team Lead
Bakery Lorraine
Austin
08.2022 - 01.2024
- Coordinated inventory management and supply orders for bakery ingredients.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Motivated staff through positive reinforcement techniques.
Education
High School Diploma -
Westwood High School
Austin, TX05-2020
Some College (No Degree) - Computer Science
Austin Community College
Austin, TXSkills
- Inventory management
- Staff training
- Effective communication
- Leadership development
- Time management
- Sales forecasting
- Organizational skills
- Teamwork
Languages
Spanish
Professional
Timeline
Assistant General Manager
Cava Grill
01.2025 - Current
Guest Experience Manager
Cava Grill
01.2024 - 01.2025
Team Lead
Bakery Lorraine
08.2022 - 01.2024
High School Diploma -
Westwood High School
Some College (No Degree) - Computer Science
Austin Community College