Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Estefania Lopez

El Paso

Summary

Dynamic retail professional with a proven track record at Bell 2 Bell, excelling in customer service and teamwork. Adept at enhancing sales through informed product recommendations and maintaining organized displays. Strong problem-solving skills and a solid understanding of microbiology contribute to a goal-oriented approach, ensuring customer satisfaction and loyalty.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Has some experience with handling cadavers and being in the presence of cadavers in order to conduct thorough and hands on investigation of the human body and its physiology.

Contains experience with problem solving and contains skills in investigation, wants and needs more experience in the investigative route for future careers.

Overview

3
3
years of professional experience

Work History

Sales Associate

Bell 2 Bell
05.2025 - Current
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Managed cash register transactions, ensuring accuracy and efficiency during sales activities.
  • Maintained product displays and inventory organization, promoting merchandise visibility.
  • Provided product knowledge to customers, fostering informed purchasing decisions.
  • Collaborated with team members to meet store objectives and maintain a positive environment.
  • Conducted regular stock checks, contributing to accurate inventory management practices.
  • Engaged in continuous learning about new products and promotions to better serve customers.
  • Solved customer challenges by offering relevant products and services.

Retail Sales Associate

FYE
04.2023 - 12.2024
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, promoting effective merchandising.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Developed product knowledge to provide informed recommendations and address customer inquiries.
  • Handled inventory management by restocking shelves and conducting regular stock checks.
  • Adapted quickly to changing store promotions and policies, ensuring compliance with company standards.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.

Quality Assurance Tester

AER Worldwide
05.2024 - 09.2024
  • Executed test cases to identify software defects and ensure quality standards.
  • Collaborated with development teams to understand requirements and provide feedback on functionality.
  • Documented test results and reported issues using bug tracking systems for resolution.
  • Assisted in developing and maintaining automated testing scripts to increase efficiency.

Retail Sales Associate

El Paso's Finest
05.2022 - 09.2022
  • Engaged with customers proactively to build rapport and encourage repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Education

Bachelor of Science - Biochemistry And Molecular Biology

Grand Canyon University
Phoenix, AZ
04-2027

High School Diploma -

Young Women's Leadership Academy
El Paso, TX
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Biology
  • Microbiology Understanding
  • Cadaver Handling
  • Exposure to cadavers

Interests

  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals
  • Cooking
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Watching Movies and TV Shows
  • Volunteering
  • Video Gaming
  • Animal Care
  • Playing Sports
  • Music
  • Baking
  • Strategy Games
  • Volunteering at local animal shelters and rescue organizations
  • Puzzles
  • Investigation/problem solving work
  • Creative Writing
  • Fashion
  • Criminology and crime documentaries

Timeline

Sales Associate

Bell 2 Bell
05.2025 - Current

Quality Assurance Tester

AER Worldwide
05.2024 - 09.2024

Retail Sales Associate

FYE
04.2023 - 12.2024

Retail Sales Associate

El Paso's Finest
05.2022 - 09.2022

Bachelor of Science - Biochemistry And Molecular Biology

Grand Canyon University

High School Diploma -

Young Women's Leadership Academy