Estefania Moreno Ponce
Rolla,MO
Summary
Reliable and punctual. Able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Lead
Walgreens
08.2021 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
Packer
Frozen Logistics
04.2021 - 07.2021
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
Waitress
Pescatores Italian Restaurant
05.2015 - 12.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
West Leyden Highshool
1000 Wolf Rd05.2016
Skills
- Operations Monitoring
- Performance Improvement
- Team Motivation
- Regulatory Compliance
- Customer Service
- Stock Rotation
- Material Handling
- Conflict Resolution
- Problem Solving
- Inventory Tracking
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Walgreens
08.2021 - Current
Packer
Frozen Logistics
04.2021 - 07.2021
Waitress
Pescatores Italian Restaurant
05.2015 - 12.2017
High School Diploma -
West Leyden Highshool
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