Estefanie Martinez
Statham,GA
Summary
I'm a passionate, dedicated and a motivated individual with excellent communication and interpersonal skills in both English and Spanish. I enjoy helping others in any way that I can. I am ambitious and enjoy learning and growing wherever I am.
Overview
12
12
years of professional experience
Work History
Insurance Agent
Cole Hixon Insurance
Athens Georgia
05.2023 - Current
- Guided clients in choosing suitable insurance policies tailored to their needs and financial circumstances.
- Provided exceptional customer service, resolving inquiries and concerns promptly to enhance client satisfaction.
- Conducted thorough policy reviews, ensuring accuracy and compliance with industry regulations and standards.
Office Manager-account Associate for Farmers
Noris Diaz Agency
Athens Georgia
03.2021 - 05.2023
- Coordinated office operations to enhance efficiency and support staff productivity.
- Professionally handles daily correspondence, complaints and queries. • Bookkeeping client personal information and insurance
- Assisted in onboarding new employees, providing training on office procedures and tools.
- Called potential clients to promote business offerings and expand Customer base.
Server
Taqueria La Parrilla
Athens Georgia
05.2013 - 05.2021
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu And products.
Executive Assistant
Quaison Payne
Athens Georgia
01.2018 - 07.2019
- Coordinated executive calendars, ensuring efficient management of appointments and meetings.
- Managed travel arrangements, optimizing logistics and cost-effectiveness for executive trips.
- Optimized office operations, resulting in improved efficiency and a more productive team.
Education
Property And Casualty License -
Athens Technical College
Athens, Ga2021
Skills
- Communication skills
- Time management
- Bookkeeping
- Performance improvement
- Judgement and Decision Making
- English and Spanish proficiency
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Cole Hixon Insurance
05.2023 - Current
Office Manager-account Associate for Farmers
Noris Diaz Agency
03.2021 - 05.2023
Executive Assistant
Quaison Payne
01.2018 - 07.2019
Server
Taqueria La Parrilla
05.2013 - 05.2021
Property And Casualty License -
Athens Technical College