Estefany Jimenez
Kissimmee,FL
Summary
Sociable Server offering 4 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Server
Embassy Suite Hotel
Kissimmee, FL
01.2020 - Current
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Server Captain
Darden Restaurant Group
Kissimmee, FL
02.2021 - 02.2023
- Attended meetings to learn and share information and find ways to enhance customer dining experience.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Worked with management to coordinate special functions and events.
Package Handler
Amazon
Davenport, FL
06.2020 - 08.2021
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Airport Passenger Service Agent
La chinita international airport
Maracaibo, Zulia- Venezuela
09.2015 - 05.2018
- Greeted passengers and assisted with check-in procedures.
- Provided boarding passes and luggage tags to customers.
- Ensured compliance with safety regulations and airline policies.
Skills
- Food Safety Understanding
- Point of Sale (POS) System Operations
- Dining Customer Service
- Material storage
- Shipping and receiving
- Freight Handling
- Adaptable under pressure
- Effective problem solving
- Passenger Assistance
Languages
English
Spanish
Portuguese
Timeline
Server Captain
Darden Restaurant Group
02.2021 - 02.2023
Package Handler
Amazon
06.2020 - 08.2021
Server
Embassy Suite Hotel
01.2020 - Current
Airport Passenger Service Agent
La chinita international airport
09.2015 - 05.2018
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