Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Estefany Zorrero

Las Vegas,NV

Summary

Highly skilled Server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Babystacks Cafe
Las Vegas, NV
01.2021 - Current
  • Maximized table turnover rate by efficiently managing seating arrangements
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning

Senior Assistant Store Manager

Journeys Shoes
Las Vegas
11.2017 - 01.2021
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring
  • Assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers
  • Handled cash transactions accurately while adhering to security protocols to minimize theft risks
  • Greeted customers and helped with product questions, selections, and purchases
  • Managed floor coverage to engage customers and drive shopping experiences

Education

Associate of Science -

College of Southern Nevada
Las Vegas, NV

Skills

  • Staff Management
  • Hiring and Training
  • Work Planning and Prioritization
  • Customer Service and Engagement

Certification

Certified Food Safety Manager Card

Health Card

TAM Card

Languages

Spanish
Professional

Timeline

Server

Babystacks Cafe
01.2021 - Current

Senior Assistant Store Manager

Journeys Shoes
11.2017 - 01.2021

Associate of Science -

College of Southern Nevada

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Estefany Zorrero