Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanner Packer

Saratoga Springs,UT

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.

Overview

14
14
years of professional experience

Work History

Server

Texas Roadhouse Restaurant
12.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

General Manager

Jimmy Johns Gourmet Subs
06.2013 - 09.2022
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Enhanced customer satisfaction through consistent delivery of high-quality food and service.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.

Youth Sports Referee

American Fork Recreation Center
03.2010 - 09.2016
  • Enhanced game experience by consistently enforcing rules and maintaining fair play.
  • Promoted sportsmanship among players through clear communication and fair decisionmaking.
  • Managed game situations effectively, ensuring timely resolution of disputes and conflicts.
  • Maintained a safe playing environment for all participants by identifying and addressing potential hazards.
  • Improved game flow by quickly making accurate calls based on in-depth knowledge of sport-specific regulations.

Education

High School Diploma -

American Fork High School
American Fork, UT
06.2013

Skills

  • Daily Specials Memorization
  • Safe Food Handling
  • Order Delivery Practices
  • Food Running
  • Talent Development
  • Purchasing
  • Health Code Compliance
  • Business Management
  • Customer Engagement
  • Inventory Management
  • Staff Scheduling
  • Cash Handling
  • Staff Training
  • Sales Forecasting
  • Problem Solving
  • Adaptability
  • Labor Management
  • Team Leadership
  • Stress Management
  • Decision Making
  • Customer Service
  • Organizational Skills
  • Financial Management
  • Hiring Decisions
  • Recruitment
  • Staff Management

Timeline

Server

Texas Roadhouse Restaurant
12.2022 - Current

General Manager

Jimmy Johns Gourmet Subs
06.2013 - 09.2022

Youth Sports Referee

American Fork Recreation Center
03.2010 - 09.2016

High School Diploma -

American Fork High School

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