Estelle Good
Palmyra,VA
Summary
Goal-oriented graduate with a solid academic background and diverse experience in customer-facing roles. Demonstrated expertise in enhancing client satisfaction, managing operations, and fostering teamwork in fast-paced environments. Strong communication and organizational skills ensure effective service delivery and problem resolution.
Overview
1
1
Language
4
4
years of professional experience
Work History
Front Desk Receptionist
Moxie Hair Lounge
Charlottesville, Virginia
07.2026 - Current
- Greeted clients warmly and ensured a welcoming atmosphere at the salon.
- Assisted clients with check-in and check-out processes efficiently.
- Coordinated appointment scheduling using salon management software to optimize client flow.
- Answered phone calls promptly and provided information about services offered.
- Addressed client inquiries with prompt responses to ensure satisfaction. and resolved issues with professionalism and care.
- Processed payments accurately while managing cash register operations to ensure seamless transactions.
- Maintained cleanliness and organization of the front desk area daily.
Inbound Expert
Target
Charlottesville, Virginia
06.2026 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to maintain organized stockroom areas.
- Managed inbound merchandise, ensuring proper labeling and placement on shelves.
- Communicated effectively with customers to enhance their shopping experience and satisfaction.
- Organized deliveries by sorting and stocking receivables
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Assisted customers with product inquiries and locating items throughout the store.
Dock Hand/Cashier
Goodhue Boat Company
Meredith, NH
06.2022 - 08.2025
- Assisted with valet parking, sales, and answering phones
- Organized and conducted inventory for retail products
- Provided quality customer service
- Detailed boats for customers
- Handled cashier duties and reservations
- Assisted customers with their needs and took out trash
Education
Health Sciences
Providence College
Providence, RI05-2030
High School - General Education
Brewster Academy
Wolfeboro, NH05-2026
Skills
- Customer service
- Communication skills
- Time management
- Guest services
- Leadership
- Phone etiquette
- Appointment scheduling
- Valet
- Organizational Skills
- Teamwork
- Cash Handling
- Sales
- Fast Learner
- Multitasking
- Reliable
- Attention to Detail
- Adaptability
Languages
French
Limited
Timeline
Front Desk Receptionist
Moxie Hair Lounge
07.2026 - Current
Inbound Expert
Target
06.2026 - Current
Dock Hand/Cashier
Goodhue Boat Company
06.2022 - 08.2025
Health Sciences
Providence College
High School - General Education
Brewster Academy