Estephany J. Padilla Reyes
Providence
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
Work History
Cashier
Dollar Tree Co.
377 Killingly St, Providence, RI
04.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Associate of Arts - Gender Studies
Community College of Rhode Island
Warwick, RI03-2028
High School Diploma -
Central High School
Providence, RI06-2021
Skills
- Customer service
- Strong Work Ethic
- Patience and empathy
- Cash Management
- Effective Team Collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Stock Management
- Processing Refunds
- Merchandise restocking
- Staff training
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Professional Working
Portuguese
Elementary
Timeline
Cashier
Dollar Tree Co.
04.2021 - Current
Associate of Arts - Gender Studies
Community College of Rhode Island
High School Diploma -
Central High School