Summary
Overview
Work History
Education
Skills
Sports
Languages
Timeline
Generic

Estevan Alfaro

Ottawa,IL

Summary

Personable Volunteer with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving work. Focused on leveraging talents to positively impact others. Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures. Willingness to learn, follow instructions, and work cooperatively within team environments. Computer competencies include various CAD programs, (Creo Parametric) and MS Office applications. Focused on learning from senior mechanical engineering professionals and making positive contributions to the design, development and engineering mechanic processes. Eager to build a long-term career in the field.

Overview

3
3
years of professional experience

Work History

Online Grocery Associate

Walmart
06.2024 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
  • Worked productively with customers to meet order requirements and service expectations.
  • Loaded and unloaded orders at customer's homes or locations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
  • Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.
  • Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.
  • Managed customer service inquiries and complaints for customer satisfaction.

Church Volunteer

Holy Family Church
09.2021 - 08.2024
  • Maintained church grounds to upkeep clean, safe and tidy presentation.
  • Sourced and distributed food and supplies to those in need.
  • Collaborated with fellow volunteers on beautification projects around the church property, maintaining an inviting atmosphere for all visitors.
  • Assisted with fundraising efforts to support church programs and services, raising significant funds for various causes.
  • Supported pastoral staff with administrative tasks, ensuring smooth operation of church activities.
  • Organized community outreach events to bolster church visibility and engagement.
  • Developed and implemented volunteer training program, elevating quality of service.

Volunteer

Farmers
12.2023 - 02.2024
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Assisted with special events and programs.

Education

Bachelor of Science - Engineering Mechanics

Cornell College
Mt. Vernon, Iowa
05.2026

Skills

  • Attention to Detail
  • Decision-Making
  • Self Motivation
  • Excellent Communication
  • Customer service and support
  • Teamwork and Collaboration

Sports

I currently play foot ball for my university. 

Languages

Spanish
Native or Bilingual

Timeline

Online Grocery Associate

Walmart
06.2024 - Current

Volunteer

Farmers
12.2023 - 02.2024

Church Volunteer

Holy Family Church
09.2021 - 08.2024

Bachelor of Science - Engineering Mechanics

Cornell College

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Estevan Alfaro