Mireya Taveras
Bayonne,NJ
Summary
Committed employee with a history of meeting company's needs with consistent practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company. I'm an organized and motivated individual with a strong ability to complete task given. Offering high level skills to any job. Proactive with team-oriented mentality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
TSA Officer
Transportation Security Administration, TSA
Newark, NJ
09.2022 - Current
- Guarded restricted areas to prevent unauthorized entry.
- Upheld strong customer service standards while completing screenings.
- Verified photo IDs and tickets to allow guests passage.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Utilized metal detectors, hand-wands and X-ray screening machines to perform thorough check of individuals and belongings.
- Watched each individual to assess demeanor and look for suspicious behavior.
- Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
- Communicated and coordinated responses to suspicious activities.
- Searched individuals and baggage for weapons and other prohibited items.
- Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
- Completed thorough zone searches to check for physical tampering and restricted items.
Phlebotomist/Data Entry/Medical Receptionist
Fusion Diagnostics Lab
Avenel, NJ
06.2020 - 05.2022
- Obtain blood samples for medical testing through venipuncture.
- Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
- Follow infection-control and safety procedures in carrying out daily phlebotomy functions
- Adhered to HIPAA guidelines regarding patient privacy.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Assisted in the preparation of laboratory specimens for analysis and testing.
Lead Security Officer & Alarm Dispatcher
Global Elite, Newark Liberty International
Newark, NJ
10.2019 - 02.2022
- Airport Screened all applicable personnel before they enter an aircraft
- Investigated and answered all security issues which include but not limited to security breaches, movements or situations, construction activities and power outages.
- Followed (TSA) and PAPD security measures, policies and procedures
- Dispatch appropriate authorities to respond or resolve security breaches.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures to include enforcement of company rules, policies and regulations.
- Maintained up-to-date records of security logbook entries and reports.
- Monitored CCTV cameras and other surveillance equipment.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Mentored and coached newly hired employees in their roles and responsibilities.
Retail Sales Associate/Cashier
New Balance
Elizabeth, NJ
09.2017 - 04.2019
- Deliver outstanding customer service while exceeding their needs and expectations of company's product.
- Operated cash register
- Stocked shelves and maintained product displays.
- Followed company safety regulations to maintain safe work environment.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maintaining all product presentation areas clean, organized, and well presented for incoming customers.
Hostess
Red Lobster
Iselin, NJ
03.2016 - 10.2017
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Education
High School Diploma -
Linden High School
01.2018
Skills
- On Job Training Coach
- NJ SORA License
- Proficient use of Microsoft Office Word & PowerPoint
- PTC (Phlebotomy Technician Certification)
- Excellent time management skills with the ability to multi-task, problem solve, and prioritize work
- Computer Skills (Knowledgeable with Lenel On Guard security system & Milestone)
- Leadership experience
- Excellent communication skills , empathic listener and persuasive speaker
- Critical thinking and problem-solving skills
- Time management
- Content creation
Languages
Certification
- NJ SORA License
- PTC (Phlebotomy Technician Certification)
- OJT Coach
- Certified in Homeland Security
Timeline
TSA Officer
Transportation Security Administration, TSA
09.2022 - Current
Phlebotomist/Data Entry/Medical Receptionist
Fusion Diagnostics Lab
06.2020 - 05.2022
Lead Security Officer & Alarm Dispatcher
Global Elite, Newark Liberty International
10.2019 - 02.2022
Retail Sales Associate/Cashier
New Balance
09.2017 - 04.2019
Hostess
Red Lobster
03.2016 - 10.2017
High School Diploma -
Linden High School