Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Esther Barnes

Michigan City,IN

Summary

Proven leader in customer service and management, adept at enhancing team productivity and morale. Skilled in time management and verbal communication, I excel in developing training programs that significantly improve performance. Demonstrated ability to maintain reliability and motivation in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Cashier

Bath & Body Works
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Manager

Frosty Boy
03.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Training Manager

Bubbles
04.2019 - 02.2022
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Monitored and evaluated training performance to determine quality and cohesiveness.


Education

High School Diploma -

Michigan City High School
Michigan City, IN
06.2024

Skills

  • Customer Service
  • Time management skills
  • Reliability and punctuality
  • Written and verbal communication
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier

Bath & Body Works
03.2024 - Current

Assistant Manager

Frosty Boy
03.2022 - Current

Training Manager

Bubbles
04.2019 - 02.2022

High School Diploma -

Michigan City High School
Esther Barnes