Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated products or services expertise, including competitive offerings, pricing and market positioning.
Overview
12
12
years of professional experience
Work History
Manager
Davids Check Cashing Llc
10.2014 - Current
Cash checks
Do bill payments
Prepaid card services and more.
Accomplished multiple tasks within established timeframes.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager of Operations
Mc Donalds
11.2011 - 10.2014
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Reported issues to higher management with great detail.
Assisted in recruiting, hiring and training of team members.
Customer Services
Education
Associate of Business Administration - Business Management
Eastwick College
Hackensack, NJ
2024
Skills
Team Leadership
Operations Management
Computer Skills
Verbal and written communication
Languages
English
Professional Working
creole
Full Professional
Spanish
Limited Working
Timeline
Manager
Davids Check Cashing Llc
10.2014 - Current
Manager of Operations
Mc Donalds
11.2011 - 10.2014
Associate of Business Administration - Business Management
Eastwick College
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