Esther Harp

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.

Customer Service

Cash register

Restock merchandise

Assist customers

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
• Produced high-quality garments through careful monitoring of stitch quality and consistency.
• Supported performance targets by maintaining clean and neat work areas.
• Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.