Esther Jang
Longmont,CO
Summary
Dependable and people oriented, young professional with early hands-on experience in human resources, marketing, and customer service. Demonstrates strong communication skills and a collaborative approach to problem-solving. Proficient in content creation, customer service, and operations support, contribution to enhance team performance and employee and/or customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Childcare Provider
Self-Employed
Colorado
01.2017
- Ensure children’s physical, emotional, and social well-being.
- Provide tutoring, clean and organize, play, and care for infants and toddlers.
HR/Marketing Apprentice
Emerson
Boulder, CO
06.2024 - 06.2025
- Support HR by managing employee relations issue, onboarding coordination, and up-to-date record keeping.
- Contribute to a professional, inclusive workplace culture.
- Create and edit brand-aligned product videos and marketing content.
- Collect and analyze data to inform marketing strategy, and improve campaigns.
- Collaborate with school districts to help youth find their early career paths.
Part Time Sales Associate
Carter’s
Longmont, CO
- 02.2025
- Delivered exceptional customer service to both parents and kids and tailored product recommendations to new parents and grandparents.
- Promoted loyalty rewards to enhance customer engagement.
- Maintained organized and visually appealing sales floor to attract customers.
Sales Associate
Pacsun
Broomfield, CO
11.2024 - 02.2025
- Assist customers, manage small and big transactions, and promote rewards program in busy and fast environment.
- Maintain store tidy and clean and organize the merchandise hourly.
Sales Assistant Manager
Rue21
Longmont, CO
08.2023 - 05.2024
- Directed daily store operations, including open and close tasks.
- Delivered exceptional customer service to enhance client satisfaction.
- Supported team performance through coaching and weekly team meetings.
- Promoted store loyalty program, achieving and exceeding targeted goal sales monthly.
Laundry Attendant
Francis Cleaners
Longmont, CO
02.2022 - 09.2022
- Performed laundry tasks including cleaning, pressing, and folding.
- Managed cash handling and customer service.
- Maintained a tidy and clean store and organized customers' information.
Education
High School Diploma - undefined
Silver Creek High School
Longmont, CO01.2024
Skills
- Customer Service
- Sales
- Team Collaboration
- Communication
- Microsoft
- Google/Chrome
- Adobe
- Digital Marketing
- Video Production
- Data Analysis
- Panel Talk
- Human Resources
- Time management
Certification
- Adobe Premiere Pro
- Adobe Photoshop
LANGUAGES
Korean
Awards
Student Panel Talk at SXSW EDU in Austin Texas 2025
WEBSITES AND SOCIAL LINKS
Linkedin: https://www.linkedin.com/in/estherjang0206/
Timeline
Sales Associate
Pacsun
11.2024 - 02.2025
HR/Marketing Apprentice
Emerson
06.2024 - 06.2025
Sales Assistant Manager
Rue21
08.2023 - 05.2024
Laundry Attendant
Francis Cleaners
02.2022 - 09.2022
Childcare Provider
Self-Employed
01.2017
Part Time Sales Associate
Carter’s
- 02.2025
High School Diploma - undefined
Silver Creek High School