Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Estrella Mendoza

Houston,US

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at America's Best Agents. Expert in customer service and problem-solving, adept at multitasking and meeting tight deadlines. Increased efficiency and client satisfaction through innovative solutions, showcasing strong verbal communication and relationship-building skills.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Polished in converting written materials, relaying concepts, and ideas between languages and editing and proofreading text to reflect language. Meticulous and detailed professional with experience translating verbal and written communication.

Efficient Translator and Interpreter known for high productivity and ability to complete tasks swiftly. Possess specialized skills in simultaneous interpretation, written translation accuracy, and cultural sensitivity. Excel in communication, listening, and problem-solving, ensuring seamless language conversion and effective interaction across diverse groups.

Overview

1
1
Language
4
4
years of professional experience

Work History

Legal Assistant/Interpreter

González Olivierii
Houston, TX
05.2025 - Current
  • Facilitate attorney-client communication, enhancing legal outcomes.
  • Translate legal documents with precision, ensuring compliance.
  • Interpret at USCIS interviews, improving client understanding.
  • Enhance attorney-client interactions, fostering trust.
  • Ensure accurate translations, supporting legal processes.
  • Maintained client confidentiality in all matters.

Receptionist

America's Best Agents
Houston, US
11.2023 - 05.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Managed front desk operations and greeted visitors warmly.
  • Maintained organized filing system for client documents and records.

Sales Associate

Dolex Dollar Express Inc
Houston, US
01.2023 - 03.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Paralegal And Legal Studies

San Jacinto College
Pasadena, TX
09.2026

High School Diploma -

Cesar E. Chávez High School
Pasadena, TX
06.2021

Skills

  • Customer service
  • Teamwork
  • Time management
  • Problem-solving
  • Multi-tasking
  • People skills
  • Reliable
  • Goal oriented
  • Relationship building
  • Outgoing
  • Flexible schedule
  • Communication
  • Conflict resolution
  • Sales strategies
  • Meeting deadlines
  • Upselling
  • Guest relations
  • Sales training
  • Attention to detail
  • Adaptability
  • Document translation
  • Confidentiality maintenance
  • Office organization
  • Document control support
  • Confidentiality
  • Fast learner
  • Notary public
  • Microsoft office
  • Money handling
  • Sales closing

Education and Training

true

Languages

Spanish
Native or Bilingual

Timeline

Legal Assistant/Interpreter

González Olivierii
05.2025 - Current

Receptionist

America's Best Agents
11.2023 - 05.2025

Sales Associate

Dolex Dollar Express Inc
01.2023 - 03.2023

Paralegal And Legal Studies

San Jacinto College

High School Diploma -

Cesar E. Chávez High School