Estrella Peralta
91 Henry St Passaic ,NJ
Summary
Dynamic professional with a strong background in customer service, honed at Macdonald’s, where I efficiently processed transactions and resolved inquiries. Known for my integrity and patience, I excel in training teams and implementing process improvements, ensuring high customer satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cashier
Macdonald’s
15-31 Central Ave Passaic Nj
06.2024 - 12.2025
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer through diligent tracking of sales and returns.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Manager
Oscar Aputo Repair
404 South 10th Street, Newark Nj
2024 - 2024
- Managed daily operations and coordinated team activities to enhance workflow efficiency.
- Developed training materials and conducted onboarding sessions for new employees.
- Monitored inventory levels and ensured compliance with safety regulations.
- Implemented process improvements that streamlined communication within the team.
- Resolved customer inquiries effectively, maintaining high satisfaction standards.
Costumer Services
Furniture
Paterson
2023 - 2023
- Delivered excellent customer services, promptly addressing concerns and questions.
- Supervised work teams and motivated individuals to meet goals and objectives through stellar customer services.
Education
High School Diploma -
Passaic High School
Passaic, NJNursing
Passaic County Community College
Paterson, NJ2029
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Certification
In 2024 while I was in high school I graduated from a Medical Assistant program that lasted 5 months and I have my certificate.
Timeline
Cashier
Macdonald’s
06.2024 - 12.2025
Manager
Oscar Aputo Repair
2024 - 2024
Costumer Services
Furniture
2023 - 2023
High School Diploma -
Passaic High School
Nursing
Passaic County Community College