Esveidy Gasca
Houston,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Longhorn Steakhouse. Expert in upselling techniques and cash handling, I thrive in high-volume dining environments. Known for fostering guest engagement and team collaboration, I consistently enhance customer satisfaction while maintaining a professional appearance under pressure.
Overview
7
7
years of professional experience
Work History
Server
Longhorn Steakhouse
06.2025 - Current
- Provided excellent customer service by promptly greeting and seating guests.
- Assisted in taking and delivering food and beverage orders accurately.
- Maintained cleanliness of dining area to ensure a welcoming environment.
- Collaborated with kitchen staff to coordinate timely meal preparations.
- Learned menu items thoroughly to offer informed recommendations to customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy
Cook
Snooze AM Eatery
04.2022 - 02.2025
- Prepared diverse menu items following standardized recipes to ensure consistent flavor and presentation.
- Coordinated food preparation activities, optimizing workflow during peak service hours.
- Maintained cleanliness and organization of kitchen equipment and workstations, adhering to safety standards.
- Trained new staff in food preparation techniques and kitchen safety protocols to enhance team efficiency.
Server
Vida Mariscos
04.2020 - 03.2022
Server
Peli Peli Vintage Park
02.2019 - 02.2020
Education
Lake Highlands High School
Dallas, TX2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- High volume dining
- Service prioritization
- Team collaboration
- Performance improvement
- Suggestive selling
- Foreign language proficiency
- Wine pairings
- Multitasking and organization
- Upselling techniques
- Point of sale (POS) system operations
- Warm and friendly
- Reliability
- High energy and stamina
- Cool under pressure
Languages
Spanish
Full Professional
Timeline
Server
Longhorn Steakhouse
06.2025 - Current
Cook
Snooze AM Eatery
04.2022 - 02.2025
Server
Vida Mariscos
04.2020 - 03.2022
Server
Peli Peli Vintage Park
02.2019 - 02.2020
Lake Highlands High School
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