Ethan A. Barnes
South Saint Paul,Minnesota
Summary
Experienced construction industry sales associate with two years of experience. Achieved $10,516 in personal average monthly sales while increasing customer satisfaction. Flexible team player with strong work ethic, team player. Honest, diligent and organized. Strong oral and written communications skills.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
11
11
years of professional experience
Work History
Sales Associate
Total Wine and More
Bloomington, MN
10.2021 - Current
- Assists customers looking for product. Makes recommendations to customers who need advice or are looking for recommendations.
- Serves samples to legal customers looking to try new items and explain possible differences between items.
- Helps find replacement items for products we may be out of or don’t carry.
- Helps maintain the cleanliness of the store, both by sanitizing or organizing shelves.
Buyer Support
Gertens Greenhouses
Inver Grove Heights, MN
05.2023 - 07.2024
- Reordered items for the Lawn and Garden department according to the plan-o-grams and sales history.
- Wrote purchase orders for the wholesale salesman.
- Cleaned vendor information to prepare for ordering season: updated cost, retail prices, noted if it was discontinued, reentered manufacture part numbers that were incorrect.
- Responded to the retail store regarding item issues, damaged items, and order status.
- Imported competitive pricing from main competitors, including regular priced items and sale items.
Sales Associate
The Fireplace Guys
Oakdale, MN
07.2022 - 01.2023
- Assisted the lead salesman with writing quotes and sales orders, taking payments, and kept track of inventory.
- Helped walk-in customers by showing them display models and features of those particular models.
- Made phone calls to customers looking for information on fireplace installation or repair on their current fireplace.
- Scheduled maintenance appointments and installation dates with customers and followed up on order status.
Sales Associate
White Cap
Mendota Heights, MN
04.2019 - 06.2022
- Took on several account managers after merging with Construction Supply Group. Was able to create my own way of organization to help every account manager that needed White Cap assistance. Helped transfer customer credit from one business to the other, checked nationwide stock and pricing on items, showed and implemented policy on how to bring certain items into stock for customers.
- Assisted all walk-in, will call, and call-in customers as well as account managers to locate information on products, pricing and availability via vendor portals online and phone calls.
- Submitted tool repairs to vendors for repair/warranty replacements, organized recalled tools by customer/owner, informed customer of which tools were covered under warranty or the cost of the repair.
- Unloaded deliveries using a forklift, filled in at another branch location as needed, picked and packed orders for our truck and FedEx orders, delivered to customers when short-staffed.
- Assisted and advised accounts payable department on vendor invoices that did not reconcile with our store purchase orders including pricing and freight terms.
- Trained five employees on the Oracle Sales Cloud system: order product, invoice sales orders, add new ship to addresses, and looking up customer sales history
- Ordered bulk inventory for Ardex products, communicated expiration dates and sales rates to determine when and how much more product to order with primary salesman. Ordered other items as necessary with sales
Sales Associate: Food and Beverage
Target Corporation
Burnsville, MN
10.2020 - 08.2021
Sales Associate
Menards, Inc.
Hudson, WI
09.2015 - 05.2018
Education
Building Inspection Technology Certificate I Diploma -
North Hennepin Community College
Brooklyn Park, MN01.2025
Bachelor of Science in Business Administration - Emphasis in Management
University of Wisconsin
River Falls12.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Exceptional customer service
Timeline
Buyer Support
Gertens Greenhouses
05.2023 - 07.2024
Sales Associate
The Fireplace Guys
07.2022 - 01.2023
Sales Associate
Total Wine and More
10.2021 - Current
Sales Associate: Food and Beverage
Target Corporation
10.2020 - 08.2021
Sales Associate
White Cap
04.2019 - 06.2022
Sales Associate
Menards, Inc.
09.2015 - 05.2018
Bachelor of Science in Business Administration - Emphasis in Management
University of Wisconsin
Building Inspection Technology Certificate I Diploma -
North Hennepin Community College