Ethan Agarwal
Westerville,OH
Summary
Developed technical and analytical skills in fast-paced IT environment, focusing on problem-solving and system optimization. Demonstrated ability to manage network infrastructure and ensure cybersecurity. Seeking to transition into new field where these skills can drive operational improvements and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Information Systems Technician
Community Banc Consulting of Ohio
05.2023 - Current
- Diagnosed and resolved hardware and software issues for banking systems.
- Managed installation and configuration of network equipment to enhance system performance.
- Provided technical support and training to staff on various IT applications and processes.
- Developed documentation for system procedures, enhancing knowledge sharing among team members.
- Implemented cybersecurity measures to safeguard sensitive financial data against potential threats.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Education
Associate of Science - Computer And Information Sciences
Columbus State Community College
Columbus, OH12-2026
High School Diploma -
Delaware Area Career Center
Delaware Ohio05-2023
Skills
- Network configuration
- Network troubleshooting
- Troubleshooting skills
- End user support
- Systems administration
- Hardware and software support
- IT documentation
- Quick learner
- Reliability
- Active listening
- Effective communication
- Adaptability and flexibility
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+ (Expected Sept 2026)
Timeline
Information Systems Technician
Community Banc Consulting of Ohio
05.2023 - Current
Associate of Science - Computer And Information Sciences
Columbus State Community College
High School Diploma -
Delaware Area Career Center
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