Ethan Alexander
Huntsville,TX
Summary
I am an ENTP personality type always willing to push the envelope to maximize operational efficiency and team work corroboration. I love being outside and active as I regularly garden and practice jujitsu in my off time.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Lead
White Water Express
Huntsville, TX
12.2022 - Current
- Responded to customer inquiries and complaints in a professional manner.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Provided guidance and support to other team members as needed.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Identified opportunities for operational improvements and communicated them to management.
- Reviewed daily sales reports and monitored financial performance metrics.
- Assisted with installation of new equipment when necessary.
Team Lead
White Water Express
Huntsville, TX
04.2022 - 12.2023
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Provided information about additional services available at the car wash facility.
- Maintained a clean, organized, and safe work environment.
- Performed basic maintenance checks on equipment used in the car wash process.
Sales Representative
The Buckle
The Woodlands, TX
11.2021 - 01.2022
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Developed key customer relationships to increase sales.
Food Runner/Bar Back
Whiskey Cake Kitchen & Bar
The Woodlands, TX
08.2020 - 06.2021
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Organized food orders and ensured accuracy of items served to customers.
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
Assistant Jujitsu Instructor
Katana Jujitsu
Spring, TX
06.2016 - 06.2022
- Developed and implemented a comprehensive Jiu Jitsu program for students of all ages and skill levels.
- Advised parents regarding their children's progress in Jiu Jitsu classes.
- Collaborated with other instructors to create new drills or activities that promote skill development among different groups of students.
Education
BBA - International Buisness
Sam Houston State University
Huntsville, TXSkills
- Performance Improvement
- Guest service
- Conflict Resolution
- Operations Management
- Technical knowledge
- Employee Training
Accomplishments
- Skills USA District Champion in innovative engineering
- Skills USA State Champion in innovative engineering
- Skills USA 4th place nationals in innovative engineering
Languages
Spanish
Professional
Certification
- OSHA 30
- Project management essentials
Timeline
Shift Lead
White Water Express
12.2022 - Current
Team Lead
White Water Express
04.2022 - 12.2023
Sales Representative
The Buckle
11.2021 - 01.2022
Food Runner/Bar Back
Whiskey Cake Kitchen & Bar
08.2020 - 06.2021
Assistant Jujitsu Instructor
Katana Jujitsu
06.2016 - 06.2022
BBA - International Buisness
Sam Houston State University
- OSHA 30
- Project management essentials
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