Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ethan Brown

Wichita ,KS

Summary

Dynamic professional with a proven track record at Club Car Wash, excelling in employee coaching and project management. Recognized for enhancing customer satisfaction through effective communication and quality control. Committed to operational efficiency and policy compliance, consistently achieving productivity targets while fostering strong customer relations.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Club Car Wash
Wichita, KS
10.2022 - Current
  • Ensured compliance with safety regulations and company policies across all operations.
  • Organized training sessions for new hires to enhance workplace integration.
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Established processes to monitor customer satisfaction levels effectively.
  • Conducted regular performance reviews, identifying areas for employee improvement.
  • Developed a tracking system for inventory management and supply ordering.
  • Assisted in formulating operational strategies for enhanced efficiency.
  • Produced thorough and timely reports on project activities.

Customer Service Crew Member

Wendy's
Wichita, KS
08.2019 - Current
  • Demonstrated strong knowledge of store services, products and policies.
  • Answered customer inquiries with courtesy and accuracy.
  • Followed company policies and procedures diligently relating to exchanges and returns.
  • Explained product details and care to potential customers.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Clerk

QuikTrip
Wichita, KS
08.2021 - 02.2022
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Observed deadlines, enabling timely completion of tasks.

Customer Service Associate

LaMar's Donut's and Coffee
Wichita, KS
02.2019 - 06.2019
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.

Education

High School Diploma -

Maize High School
11600 W 45th St N, Maize, KS 67101
05.2021

Skills

  • Customer relations and relationship building
  • Employee coaching and development
  • Project management
  • Business development
  • Quality control
  • Problem solving
  • Policy compliance
  • Time management
  • Attention to detail
  • Product knowledge

Affiliations

  • CPR certified
  • Physical trainer
  • Played sports
  • A couple of years ago, I went through Air Force Spec op's training at WSU
  • Before I applied to club my Job was Renovating houses and Lawn care for those houses.

Timeline

Assistant Manager

Club Car Wash
10.2022 - Current

Clerk

QuikTrip
08.2021 - 02.2022

Customer Service Crew Member

Wendy's
08.2019 - Current

Customer Service Associate

LaMar's Donut's and Coffee
02.2019 - 06.2019

High School Diploma -

Maize High School

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